A family-owned East County NEMT, built on trust, respect, and on-time arrivals.
DayLight Med Transportation is the DBA of RSN Transportation Services Inc. Founded in 2021 by Ruaa Hesham Jaffar, we are a licensed non-emergency medical transportation company based on East Main Street in the heart of El Cajon’s Little Baghdad.
A neighbor with a van, and a plan.
DayLight started with a small observation: patients and families in El Cajon often could not find a medical transportation service that understood their language, their neighborhood, or their schedule. Brokers sent vans from the other side of the county. Drivers rushed the pickups. Arabic-speaking seniors were stuck translating for their own caregivers.
We opened the doors at 311 East Main Street because that is where the community is. Our first rides were to Fresenius Kidney Care on Fletcher Parkway, three minutes away. Today we drive all of San Diego County, but Main Street is still home. We still answer the phone in Arabic, Spanish, and English. And we still treat every ride like we know the family, because usually, we do.
Mission
Make non-emergency medical transportation feel the way it should: safe, dignified, on time, and in the rider’s own language. Show up for the appointment that matters today, and earn the right to show up next week.
Five years on Main Street.
- 2021
DayLight is founded
Ruaa Hesham Jaffar registers RSN Transportation Services Inc. on East Main Street in El Cajon, California. The first DayLight van rolls the next week.
- 2022
Fleet and Fresenius
DayLight signs its first recurring dialysis partnership within walking distance of the office. Fleet expands to meet weekly demand.
- 2023
Arabic-first dispatch
Arabic language support is formalized across dispatch and driver hiring. Little Baghdad becomes a core community market.
- 2024
East County footprint
Service area solidifies across El Cajon, La Mesa, Santee, Lakeside, Spring Valley, and Lemon Grove with daily routes.
- 2025
Facility partnerships
Standing agreements with skilled nursing, assisted living, and adult day health programs. Same-day discharge becomes a dependable offering.
- 2026
Countywide reach
DayLight scales countywide with a refreshed brand, a dedicated booking platform, and a growing roster of trained drivers.
What we care about, in plain English.
Dignity first
Clean vehicles, unhurried rides, and respect for the rider, family, and culture.
On time or we tell you why
We stick to the pickup window. If something shifts, you hear it from us first.
Trained, certified, insured
CPR, first-aid, HIPAA, and Q-straint. On file, verifiable, and on every van.
Language is care
English, Spanish, and Arabic from intake through drop-off.
Local accountability
A family-owned East County operator, not a national call center.
Neighbor by design
Same Main Street, same community, same drivers who show up when it matters.
Real vans. Real drivers. Real photos.
Our fleet, dispatch office, and team captured on the job across San Diego County.
Rooted in El Cajon.
Our office is directly across the street from Chaldean Middle Eastern Social Services. We partner with St. Peter Chaldean Catholic Cathedral, the Chaldean American Institute of San Diego, and the East County Senior Resource Fair. Rides to St. Paul’s PACE, Gary & Mary West PACE, and Glenner Family Centers happen every week.
- Chaldean Middle Eastern Social Services
- St. Peter Chaldean Cathedral
- East County Senior Resource Fair
- Chaldean American Institute
- Family Health Centers SD
- Sharp Grossmont discharge team
Credentials you can hand to a case manager.
We publish what a discharge planner, ADHC director, or family caregiver actually asks for: insurance, HIPAA training, driver certs, and measurable on-time performance.
Commercial auto & general liability
Full coverage with current COI available on request to any facility partner.
HIPAA-trained staff
Every driver and dispatcher completes annual HIPAA privacy training.
CPR & First-Aid certified
All drivers maintain current CPR, AED, and first-aid certifications.
DOT-compliant fleet
Scheduled inspections, DVIRs, and DOT medical cards on file for every driver.
Wheelchair Q-straint certified
Four-point securement training on every wheelchair-capable vehicle.
Licensed California NEMT
Registered non-emergency medical transport provider (NPI 1912590597).
Trusted by East County facilities & dialysis clinics
Logos displayed at launch are placeholders. Real partner marks appear on request and with permission.
“The same driver shows up every Monday, Wednesday, Friday for mom’s dialysis. Not a small thing.”
Family caregiver · El Cajon, CA
Need a ride today? Dispatch is open.
Wheelchair, ambulatory, and gurney transport across El Cajon and San Diego County.